Viewing entries tagged
client experience

     

 
   At first, having potential clients complete a ‘digital consultation’ / ‘hair questionnaire’ in order to reserve a ‘phone consultation’ - - seemed  UNHEARD  OF.  Honestly there wasn’t anyone I personally knew in the Beauty Industry doing a

1 Comment

Say goodbye to that overwhelm and hello to an elevated customer experience! It has been AMAZING to implement the Extensions Questionnaire + Phone Consultation for both myself as a solopreneur and for YOU as a guest wanting a great booking experience . It feels good to have the opportunity to talk to your Stylist and hear their voice especially when you know you have a personalized game plan to achieve your #hairgoals.

1 Comment

1 Comment

Your ONLY job @ your Hair Appointment

My goal when you come in for your appointment is that you take a break, relax, read a magazine, enjoy a refreshment, have a snack and unplug for a moment. You need to recharge sister. When your appointment is over I promise you will LOOK beautiful and FEEL emotionally refreshed and with both of those in your favor you can’t help but feel confident and like a whole new woman!

1 Comment