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Client Experience

     

 
   Guys, how many COVID-19 Coronavirus emails do you think you’ve gotten by now? I know I’ve been getting updates from companies I didn’t even know had my email address! I guess it’s better to be safe than sorry right?   This is not somethin

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With this ever changing time around the COVID-19 / Coronavirus I want to share with you how Rose Golde Beauty + The Extension Studio is navigating this ever changing dynamic situation. Both our Health + Safety, and the Health + Safety of our community is and always will be the top priority.

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N O V E M B E R ~ 2019

November 2019 was for sure one that only happens as a result of saying YES a bunch of times. I’m sharing all the things - Personal and Professional on this month’s blog! So if you’re a personal friend or a client of Rose Golde Beauty there is something in it for you!

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   At first, having potential clients complete a ‘digital consultation’ / ‘hair questionnaire’ in order to reserve a ‘phone consultation’ - - seemed  UNHEARD  OF.  Honestly there wasn’t anyone I personally knew in the Beauty Industry doing a

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Say goodbye to that overwhelm and hello to an elevated customer experience! It has been AMAZING to implement the Extensions Questionnaire + Phone Consultation for both myself as a solopreneur and for YOU as a guest wanting a great booking experience . It feels good to have the opportunity to talk to your Stylist and hear their voice especially when you know you have a personalized game plan to achieve your #hairgoals.

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Why so much Education?

Why so much Education? How hard can it be? Haven’t you learned everything already? You’re traveling down there again? - I get these questions A LOT and wanted to shed some light on the answers and share them with you!

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Did I just say that out loud?

“OMG! I’ve been blogging for a solid year?! Am I a BLOGGER?!?!”

Sounded funny when I said it out loud, in actual words, too!

When I first started my brand & business I was working with a Graphic Designer on the Rose Golde website. He was showing me that I could Blog and share Videos from the platform I was using. I vividly remember telling him, “Oh, I won’t need that - I’m not a Blogger. I have a Beauty Business.”

My attitude was more like, I just need a business website buddy - with pictures and a bio - that just sits on the internet in case someone needs to click on it.

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